Customer Reviews
Robert & Wynette Leake
7-14-2018
We felt trapped and had no way out until we found Relief Solutions International. They were very friendly and got the job done relatively fast. My mother-in-law was the original owner of the timeshare ,and our family had many vacations using the vacation property. We found better locations / pricing online and just did not find the timeshare economically friendly any longer to keep it.
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Margie & Jerry Troutman
7-08-2018
Getting in contact with this company was a very great help to us. They helped us to get free from a contract that had been grossly misrepresented to us and in circumstances where we were pressured to make the commitment. The caseworker and Attorney who worked with us from Relief Solutions International were very professional and knowledgable. They addressed our situation in a positive, caring and honest way. We are very thankful that there are businesses who have these standards and are available to the public.
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Peter & Roberta Tavolacci
7-02-2018
When we began this journey we were unsure of the outcome. We had never before attempted to sale or get rid of our timeshare and lets say we were apprehensive to say the least. But Lori assured us it was possible, and they worked tirelessly to make it happen. It did take time and some effort on our part, but the outcome was amazing.
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Merlin Nielsen
6-27-2018
I purchased a number of timeshares, and had a great experience. It’s really hard to know who to trust when getting out of a timeshare and I have found RSI LLC great to work with. They had great communication and walked me through every step of the process. I fully support and recommend them for getting out of timeshare.
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James & Wanda Isler
6-22-2018
We are happy with the resolutions of our Timeshare. There seemed like there was no hope and we were stuck in this forever. Took 14+ months , we had one extra payment of $1,200.00 , but very glad to be done with all of it. Do not buy Timeshare.
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Joan Barelka
6-16-2018
The initial meeting was very welcoming , the presentation was clear and very well put together. Thank you RSI for helping us out of this mess, we will recommend anyone wanting out of Timeshare to you.
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Rose Fiore.
6-7-2018
I just wanted to say ” THANK YOU ! ” for helping us out of our Timeshares. We will be telling our friends about your amazing Company.
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Allen & Tina P.
6-3-2018
I gave my money to two other companies , and they just took it, Thank God for Relief Solutions International. They are a real company, fast results at a reasonable price. I was glad to find a true company to get rid of my Timeshare.
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Billy & Melody Blakemoire
6-3-2018
Very pleased with the service. It took 7 months for me to get of my timeshare. Great relief.
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Chezia Calloway
6-1-2018
Would definitely recommend them. I thought what they were saying in the beginning was too good to be true but went forward with them anyways and I am so glad I did. They worked quickly and have very friendly people which makes it that much better.
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Terrie Punches
5-29-2018
Not very timely; too many different case workers who didn’t communicate well. In the end we are out, but needed more communication.
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Ivan & Mary Groothius
5-24-2018
RSI Contacted us in Feb 2017, we had our reservations. But we just ended our contract in May 2018 with our timeshare. RSI was fast and through We are free of this financial burden and are very happy with their service. We had to pay an additional $1000.00 to the timeshare on top of the fee we paid, that was unexpected but, to get out of our time share it was worth it. Timeshares are a huge waste of money and we use Airbnb now for a lot less money. Thank you RSI for getting us out!
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Roberta Spraine
5-22-2018
Relief Solutions International was very nice to work with. We thought we were stuck with our time share for life. The time share did not work out for our schedules and we were not able to make use of it. RSI Case Workers were all very pleasant and explained things in terms we could understand.
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Donald & Jacqueline Cook
5-17-2018
We were told when we signed up that it could take up to 12 -18 months to settle. In our case it took 20 months. There were a couple of times that we had questions about what was going on, but through e-mail and phone calls we were able to get our questions answered. The thing I appreciated the most was talking with a real human. It didn’t make any difference who I talked to they were all professional and caring. Even though it did take longer than expected we are glad to be done, now maybe we will stop receiving phone calls too.
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Mark & Karen D.
5-15-2018
We recently were completed from two timeshare after almost 2 ½ years in a process we were told should take 9-18 months. We didn’t have regular updates , but when we contacted RSI they generally replied within a day or two. Be patient, Apparently the rules are constantly changing so RSI will have to adapt.
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Robert Keys
5-12-2018
Did a great job. Could not ask for a better results Very thorough and up-front about what to expect, charges, and timeframe.
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Max & Allean Gibbs
5-6-2018
The entire Gibbs Family would like to say Thank you for all the help , your staff was polite and kept us informed. I have already sent a few referrals,Thanks again.
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Jeffery & Tonya Schultz
5- 5 -2018
Thank you for all your hard work on my account, we are Timeshare Free !
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Diane Beelendorf
5-2 -2018
Thank you RSI , Getting older, nearing retirement, We didn’t want to keep paying the increased cost, find it extremely difficult to exchange for what we want. It wasn’t this way in the beginning. We Now are hoping to travel different ways, like maybe a cruise.
Annie W.
4-25-2018
Relief Solutions International has fulfilled their Contractual Agreement to Release us from our Surrey Grand Crowne Property. We are no longer a Timeshare Owner as RSI promised, and we are satisfied with the services provided.
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John & Carolyn A.
4-24-2018
Very pleased with Service & Outcome. They were Excellent , professional. The Representative at the Seminar was well trained on the services RSI Provided.
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Betty E. Stato
4-20-2018
I am overjoyed with the outcome and the work that RSI and your partners did on my behalf. I am more than Happy to recommend your firm to anyone who could benefit by the outstanding work Relief Solutions International is doing to help beleaguered timeshare owners. Thank you.
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Jennifer T.
4-17-2018
The Staff was always courteous and available to our inquires immediately and we can not believe we are rid of the Timeshare. Thank you so much.
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Brandi and Lenard R.
4-11-2018
The service and communication through-out the whole process was great. I really did not expect all the calls and E-Mails to keep us informed. I was really impressed.
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Amanda & Nelson P.
4-8-2018
I am amazingly impressed although I was NOT at first…ONLY because we had been screwed by those freakin’ Time Share people in Las Vegas!!! I took my time to find someone to assist and read reviews about them and I felt really good about them, PLUS, there was a money back guarantee benefit . They really go into their job and did/do it well. We started our dispute with the Time Share in Aug 2017 and they had it resolved by April 2018, which was our 1yr we would’ve had the Time Share. WE PAID NOTHING TO THE TIME SHARE AT ALL, despite of the threating and scary letters and other tactics. What a relief and how AMAZING, friendly and extremely professional they all are.
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Larry K.
4-8-2018
The company did accomplish what they promised..it took the high end of the time they said it would..but I am pleased with the accomplishment of the liquidation of our timeshare…and they did keep in touch during the duration, which was good…the cost of it was high, and I believe that is pretty normal for this kind of deal…. other than that it was a good experience.
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Mary H.
4-5-2018
Felt a little uneasy initially about your service, you seem to have it altogether and efficient. We thought the price was a little high, but it is only money. We now have a sigh of relief it is all done. Everyone there has there job and knows how to do it well. We never thought we could get out of this. Thank you
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Gerald W.
4-4-2018
Everything that was promised was carried out to the letter. Answered all my questions, treated us with respect and a very professional manner.
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Nancy V.
3-27-2018
I heard about Relief Solutions through a notification about a seminar on how to get rid of vacation timeshares. I attended their seminar, which was very informative. After my husband passed away, I was unable to continue with their exorbitant yearly fees and the company did not seem to care that I was financially incapable of paying fees for a product that I would no longer use. There was no compassion at all. Relief Solutions stayed in contact with me about what was going on between them and the “club.” Finally, I was notified that a settlement had been made and I would no longer be financially responsible . I was so very relieved that Relief Solutions helped me with this as I would not have been able to do it on my own. They are a reliable company and I am thankful for their services.
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Jill G.
3-20-2018
We had a very good experience in getting out of a timeshare with Relief Solutions. they were always available to answer any questions with a phone call and they explained very clearly what was required of us to complete the release from this timeshare.
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Norman M.
3-19-2018
I answered your hard copy request recently. We appreciated the work that your staff did on our behalf. Every time we called, we were treated courteously by your staff. All questions were answered immediately in good taste. We didn’t believe that you could pull it off but you did.
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David H.
3-19-2018
Simply put, they changed an impossible situation into a huge relief. Thank you reliefsolutions
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John W.
3-19-2018
We were successful at getting out of our Time-Share–but it took an a long time!! We are happy to be out of that obligation.
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Paula L.
3-17-2018
Kept us informed every step of the way with easy understandable language. Very pleased with entire process
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Gene & Mary Jo B.
3-17-2018
We are very pleased with the outcome and to be free of the timeshare. It took months but your company kept us informed. The only complaint we have is the initial meeting where the representative was rude and condescending. If we hadn’t been so anxious to get out of our timeshare we would have left.
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Joan N.
3-17-2018
I was relieved to have this time share paid off. Thank you RSI
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Roger T.
3-17-2018
It took an incredibly long time but RSI finally got it done – as promised.
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Carol and Ralph W.
3-17-2018
After years of trying to deal with a rogue Timeshare outfit, thanks to relief solutions we are happy to say we are free of this burden. Carole Hounslow
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Michael and Stephanie V.
3-17-2018
I want to thank RSI for their help in getting out of my timeshare. I couldn’t have done it without you. Every step of the way was clear and I appreciated being kept informed. Although there was a significant cost upfront feel the peace of and mind and no further financial obligations made it worth the cost.
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Deborah C.
3-17-2018
It took a long time.But got it done. Thank you.
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Kay S.
3-17-2018
They did get me out of my timeshare. It took almost a full year and I thought it was very expensive. I don’t know if any of the other companies that do this would have been less expensive. I am glad to be rid of it.
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Jeff N.
3-10-2018
We were informed of all transactions during the transfer process. A little pricey, but worth the peace of mind in relieving ourselves of this timeshare bill.
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Colin C.
3-10-2018
Very good; as a Canadian lawyer, I was at a loss of how to rid myself of a US obligation which of no continuing use for me. You did it!
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Sylvia B.
3-10-2017
I’m glad to be free on this obligation but it took a long time. And I not sure how it affected my credit rating. I was current when I signed up with RSI but was billed repeatedly for the next year before it was complete
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Charles N.
3-06-2018
great job thanks.
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Dowry L.
3-06-2018
It took a long time before everything was completed. (We were informed of this when we started) There was lots if paper work. Now that it is “done”, it was worth all the effort. What a RELIEF to be out from under the choke hold the time share had on us.
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Mathew G.
3-03-2018
Although it was a lengthy process, I am very satisfied that I am no longer saddled with a lifetime liability associated with owning a timeshare. The cost was very reasonable and equated to no more than two years in annual fees charged by the resort, and now I am relieved of the fees forever. Thank you!
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Dan P.
2-23-2018
Thank you! It has been a pleasure to work with you. You kept us updated every step of the way which was very important to us. The initial interview and explanation meeting were very easy to follow and very thorough. You did everything you said you would and couldn’t be happier. While I do wish it didn’t cost us as much as it did, we are extremely happy with your company and the outcome.
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Debra H.
2-18-2018
This business was phenomenal in meeting our needs. They responded quickly and explained everything that was going on in our process. We highly recommend them. We really appreciate you professionalism and drive to see that justice be done!!
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Melissa & Tony P.
2-11-2018
RSI worked quickly and effectively to help us cancel our timeshare contract. They reviewed our situation and found that we had a case due to the deception used regarding what our timeshare promised. Very positive experience
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Ernie & Helen M
2-11-2018
Sometimes with reviews you only get those that have received poorer service. We are happy to report on this occasion the the service that we received was second to none. We required advise at very short notice , RSI was able to see us the same day to give us the advise on matters. Since then they have kept in touch by email checking progress on matters. We cannot praise this organization highly enough on matters they have assisted us with so far.
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Kaleah R.
2-8-2018
They have been a great help in solving my problem with a Timeshare Company. Everything was handled in a timely and professional manner. Our success was much better than we expected. I would recommend this Company to anyone dealing with a Timeshare problem.
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Brenda C.
2-2-2018
I want to say that we had a real positive outcome with RSI. We had two timeshares that they help me on getting out of the contracts. We too had to pay money up front which was well worth it. They helped us with every step. As long as you have good communication with the entire process then you will have success. We are very thankful to Relief Solutions International and the team. We would highly recommend this company. Very helpful and professional.
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Melony G.
1-27-2018
You are AMAZING!! RSI put this to rest for me in less than a year! No hidden costs, communication was ever month letting me know the status, and never made me feel like hiring you was a mistake
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Shane & Natalie E.
1-23-2018
I felt they did a great job but the price was a little high
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Marcus W.
1-19-2018
Very pleased with all the contact with you staff. I thought the price was a little steep but glad to be rid of this. You staff was thorough, easy to talk to and communicated every step of the way. Thank you!
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Craig T.
1-18-2018
I was pleased with the courtesy, the step by step information, the whole process was a breeze.
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Ryan B.
1-15-2018
The overall experience with RSI has been great. Fees in my opinion, we a little pricey but we are happy to be relieved of that obligation
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Theila R.
1-14-2018
We purchased a timeshare in January 2017. Having missed the cancellation deadline we turned to RSI LLC . We were fearful and confused about what to do to cancel the contract. The consultation and guidance given gave us hope and a path to follow and has brought the situation to successful resolution. We are very grateful to Relief Solutions and Team.
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Barry & Precilla J.
1-9-2018
Cancelling our time share was easy. All because of Relief Solutions, thank you for your great service. We highly recommend this company to family, friends, and all who are tired of wasting money on timeshare.
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Mike & Teressa H.
1-8-2018
Service was great. Always available and helpful. Answered all my questions. Did what they promised to do and did it very quickly. Appreciate the service and will recommend them to others looking to cancel a timeshare. Very pleased.
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Flora & Bill L.
1-5-2018
We are very pleased with your service and we thank you for the wonderful service you have provided. Before your help, it looked like we would never get out of the timeshare. Thanks again. We will share our good experience with others. Your service was very fast and timely
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Sandra S.
1-2-2018
BBB rating for Relief Solutions International was reassuring. I can’t judge their prices, but it was a charge I was willing to pay to get rid of a timeshare whose annual cast had become unreasonable. Their feedback was excellent, will recommend to anyone feeling trapped.
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Janet & Dan C.
12-28-2018
I was kept informed all the way through this process. Customer Service was excellent, communicating both through email and phone contact
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Brett W.
12-28-2018
Relief Solutions International saved me thousands of dollars and they did it in what I thought was a very speedy way. Easy to work with and always happy to answer any questions I had during the process! Many thanks! They did what they said they would in a shorter time than what they initially thought the process would take.
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